Information we collect
When you complete the scalp quiz, contact us, purchase an offer, or book a consultation, we may collect information you voluntarily provide.
- Your name and email address
- Your self-reported quiz answers and assigned scalp-care pattern
- Your consent preferences and communication history
- Order, booking, or transaction details provided through our payment and scheduling partners
How we use your information
- Deliver your personalized scalp-quiz result
- Send the educational follow-up email sequence and relevant Karma’s Paradise offers you subscribed to receive
- Personalize scalp-care education and recommendations
- Provide customer support, process orders, and manage consultations
- Maintain, protect, and improve the website and our services
Email communications
Submitting the quiz form with the consent box selected subscribes you to receive your personalized result and follow-up emails from Karma’s Paradise. These emails may include education, resources, products, community invitations, and consultation offers relevant to your result.
You may unsubscribe at any time by using the unsubscribe link in an email. Unsubscribing from marketing does not prevent necessary transactional messages related to a purchase, booking, or customer-service request.
How information is shared
We do not sell your personal information. We may share only the information needed with service providers that help us operate the website, store quiz submissions, deliver emails, process payments, fulfill purchases, or provide booking services. Those providers process information under their own privacy terms.
- Website hosting and data-storage providers
- Brevo or another email-delivery provider
- Payment processors and digital-product platforms
- Shipping, scheduling, and customer-support providers when applicable
- Government authorities when disclosure is legally required
Data retention and security
We retain information for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, resolve disputes, and honor communication preferences.
We use reasonable safeguards, but no website, database, or email transmission can be guaranteed completely secure. Please do not submit sensitive medical, financial, or identity information through the scalp quiz.
Your choices
You may unsubscribe from promotional emails at any time. You may also request access to, correction of, or deletion of the personal information we control, subject to records we must retain for legal, accounting, fraud-prevention, or transaction purposes. Contact Karma’s Paradise by replying to one of our emails or through our current business contact channel.
Children’s privacy
The website and scalp quiz are not directed to children under 13. A parent or legal guardian should submit information and make purchases or bookings for a minor.
Updates to this policy
We may update this policy as our services or legal requirements change. The current version and effective date will appear on this page.
Reply to a Karma's Paradise email or use the current business contact channel shown on the website. Please include your name and relevant order or booking information.