CLEAR POLICIES. CONFIDENT NEXT STEPS.

Educational & Medical Disclaimer

Important boundaries for the scalp quiz, trichology education, product information, consultations, and customer results.

Educational information only

The website, scalp quiz, result pages, emails, guides, workbooks, community content, product recommendations, and consultations provide general trichology and scalp-care education. They are not medical advice and are not intended to diagnose, treat, cure, or prevent disease.

Trichology is not medical diagnosis

Kay Cole is a Board-Certified Trichologist and Hair Loss Practitioner. Trichology services can help observe patterns, review habits, provide cosmetic scalp and hair-care education, and recommend appropriate next steps. A trichologist does not replace a dermatologist, physician, or other licensed medical provider.

The scalp quiz

Quiz results are based on the visitor’s self-reported answers and identify the scalp-care pattern most consistent with those answers. Results may be incomplete or inaccurate when symptoms, history, medications, health conditions, or recent changes are not fully known. A result is a personalized educational starting point, not a diagnosis.

When to seek medical care

Consult a dermatologist, physician, or appropriate licensed healthcare professional for symptoms that may require medical evaluation.

  • Sudden or rapid hair loss or smooth bald patches
  • Severe or persistent pain, burning, swelling, or redness
  • Open sores, pus, oozing, bleeding, or signs of infection
  • Thick plaques, scaly bald patches, broken hairs, or black dots
  • Shiny or scar-like scalp areas
  • Symptoms that worsen quickly or do not improve
  • Concerns related to hormones, nutrition, medications, autoimmune conditions, pregnancy, or another medical condition

Products and allergies

Read labels and directions before use. Patch test when appropriate and stop using a product if irritation occurs. Do not apply cosmetic products to broken or infected skin. Seek urgent medical care for a severe allergic reaction, difficulty breathing, facial swelling, or another emergency.

No guaranteed result

Hair growth, density, shedding, comfort, and length-retention outcomes vary. Genetics, follicle activity, health, medication, nutrition, styling, routine consistency, and other factors affect results. Testimonials, photographs, timelines, and recommendations do not guarantee a specific outcome.

Questions about these policies?

Reply to a Karma's Paradise email or use the current business contact channel shown on the website. Please include your name and relevant order or booking information.